FAQs

You can choose your preferred payment method upon checkout. The payment can be done via credit/debit card or via bank transfer.

Customers should make sure to check the order confirmation email for delivery dates and time. Any changes regarding the delivery location, you may contact us at kmansooriabayas@gmail.com or on +971564201397

If you are have any issue regarding your order, please contact us on kmansooriabayas@gmail.com or +971564201397. If there is any mistake with your order, let us know as soon as possible so we can correct it

To buy the pieces, add them to your cart buy clicking on “add to cart” option on the product page. Then you will have the option to continue browsing or to checkout. The pieces in the cart are not reserved for you and are available for other customers until the order is placed. Any piece(s) in your shopping cart will remainin your shopping cart unless deleted or completed.

We will be unable to process your order if any of the following scenarios arise:

A) Wrong phone number for order verification

B) Item going out of stock

This may vary according to the product that you have chosen, the expected duration is mostly between 3-4 days. The shipping services we use would allow you to track your delivery.

For cancellations, please contact us directly on kmansooriabayas@gmail.com or on +971564201397 so we can cancel the order. Any cancellations should be done within 1 hour of the purchase and refund will be back to the original mode of payment. Please allow xx days of refund transfer.

For card payments, please make sure you have sufficient funds or credit bank account. Other issues might include issue with your billing address, your 3-digit CV2 number, etc. If all the details you’ve entered are correct, make sure to contact your bank to look further into the issue. You are also free to use any of our payment methods available at checkout.

Once you log into our website, you an update your address information in profile. You are also free to contact us via email on kmansooriabayas@gmail.com  Or+971564201397.